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Lettuce Leaves Are on a Roll
            
from Fresh Cut Magazine, September, 2002


SALINAS, Calif. — Seven years ago, the late Jake Hougham handed David Mills a bag of lettuce leaves, starting a dialogue that led to the launch of Whole Leaf, LLC. His legacy, Great Northern Wholeaves®, is still relatively new but momentum is building as foodservice operators see the advantages of ready-to-use lettuce leaves in their kitchens.

"We’re doing more food shows this year than we’ve done in quite some time," David says about the washed whole leaves of romaine, red leaf and green leaf lettuce he sells. "We are well received wherever we go. This product is so phenomenal. It’s an item that really appeals to foodservice. Quick-serve sandwich chains are very much interested in it. It’s a high-end product that solves a lot of their problems. And the quality is such that it’s very appealing to white tablecloth restaurants and family dining concepts, too. We see a balanced growth between these two segments."

Hougham spent about 11 years developing a patented process for tearing, rather than cutting single leaves of lettuce from their heads. Cutting lettuce leaves from the core causes enough cell damage to release an enzyme that triggers browning, higher respiration and leaf death. Tearing leaves from the head, however, damages fewer cells and retains enough stem tissue at the base of the leaf to form a natural seal. The leaf "thinks" it is still attached to the stem and does not release the enzymes that shorten shelf life.

Extended Shelf Life
In the case of lettuce cut for packaged salads, processors rely on refrigeration, modified atmospheres and breathable bags to slow respiration and extend product shelf life. All things being equal, especially temperature, whole leaves do not require MAP techniques because the product routinely achieves a 16-day shelf life when packed in ordinary corrugated containers with vented plastic liners.

The excellent quality and shelf life that foodservice operators demand doesn’t come easily, according to David and Jim Mills. For nearly half a century, Mills Family Farms, the family’s produce business, has been a vertically integrated grower/shipper of lettuce and other vegetables. Relying on a storehouse of farming expertise, the company has experimented with lettuce varieties and adjusted cultural practices to produce quality lettuce especially tailored for the patented decoring process.

"We’ve spent a lot of time experimenting with different seed varieties for the product, particularly in the case of red leaf where we go for more color," reports David, who serves as vice president of sales and production. "And the product needs to be grown so it is open as opposed to closing up. We do just the opposite that you would for a romaine hearts product.

"There are little things that either we knew early on or we discovered in the learning curve the hard way, such as when to water, when not to water, the harvest time and the type of ground you need. It’s a little bit different way of doing things than for conventional whole head lettuce, which obviously is the majority of what we do. Quite honestly we use less water with this product because the harvest is a shorter period. It works very well."

Food Safety
In addition to expert farming techniques, Mills Family Farms also employs good agricultural practices on the 12,000 acres of rich farmland where the company grows lettuce and vegetables. It’s important to be sure lettuce leaves are as clean and safe as possible before they come into the processing plant. Then, when the product is washed, dried and packed under controlled conditions, the result is a convenient, ready-to-use product that’s also safe for consumers, according to Jim Mills.

"Quality is very important," he reasons. "Food safety and food security are part of that, too. All of our product is packed under HACCP conditions and we have independent third-party testing done. We also have weekly microbial testing of the product. Our customers know when they open the box that it’s not only a clean product because it’s washed and handled carefully but also a safe product because we test it regularly."

The tender loving care they invest in their whole leaf product is paying off, according to Jim and David. Recently Great Northern Wholeaves® were honored by the American Tasting Institute and were awarded the Gold Medal Taste Award for Romaine Crowns, Romaine Hearts, Green Leaf Crowns, and Red Leaf Crowns.

"We were at a food show in Southern California and some of the executives from the organization had never seen our products before and were fascinated by them," recalls Jim, vice president of sales and marketing. "They suggested doing a blind tasting of the products from all the companies that produce whole leaf lettuce and that took place in December of last year. In January, we got the word that we had swept the competition in every category. Then in April, we were presented with a nice gold medal taste award for our whole leaf products. In addition to the taste, the product was also judged by appearance and presentation.

Instant Credibility

"Dave and I have been extremely committed to this entire product line since its inception but the award gave us a real nice marketing edge and marketing focus. It gives instant credibility to the product. It’s a tribute to the way our organization is committed to bringing this product to market and nurturing it."
Both Jim and David point out that whole lettuce leaves are the only value-added products Mills Family Farms produces. That enables them to focus intensely on every step of the production and processing effort and to emphasize quality at every turn.

"We definitely take it seriously," David explains. "It has been great for us to start from zero units seven years ago and watch it grow. We take a lot of pride in it. Ten or 12 years ago, we made a decision not to enter the bagged salad arena and become a value-added bagged salad processor and compete with some of the very large companies. But whole leaf is a very nice value-added product geared toward foodservice."

The company’s commitment to whole leaf products is evident not only in the number of food shows they attend, but also in the endorsements they have sought from various chefs that help bring the value of the product home to attendees who visit their booth. Chefs include John Pisto, owner of The Whaling Station, Abalonetti Trattoria, Domenico’s on the Wharf and Paradiso Trattoria in Monterey, California, as well as Nancy Holm of A.W. Shucks Oyster Bar in nearby Carmel and Chef Wendy Brodie of Lincoln Court Restaurant in Carmel, who is well known for her creative, food-as-art menus.

Instant Acceptance

"It’s really nice at these shows to have a couple of distinguished chefs with us who have used the product, believe in it and are willing to talk about it to some of their fellow chefs, because there’s instant acceptance," Jim continues. "Chefs listen to chefs. They like to hear what their brethren are doing and learn new concepts from each other.

"We made the decision years ago to gear our business primarily toward foodservice. What we think is great about this product is that it gives you advantages over the whole head product but it’s not so finely processed that you just pour it out of the bag leaving nothing for creative chefs to work with. They still get the opportunity to be creative."

The product’s foodservice appeal is evident in the steady growth the company is experiencing. David Mills says the product seems to have "taken on a life of its own," while sales have grown to about 3 million five- or 10-pound cartons annually.

"It’s growing at a good pace every year," David adds. "We’re getting short of space in our facility and we’re in the process of designing a new facility both for here in Salinas and for the desert [Brawley]. We have two shifts Monday through Saturday and last week we had to work Sunday. We had excellent business."

Lettuce heads are separated into three leaf sizes: outer or crown leaves; smaller inner leaves; and the smallest or tongue leaves that are used for making a green leaf/romaine salad blend with radicchio. The company also offers a new celery pack featuring celery stalks separated from the root stem the same way as whole leaves are separated.

Consistent Quality

Consistent quality is one of the most appealing attributes of wholeaves, according to David. Chains appreciate providing the same products to all their units. Extended shelf life is important for supplying units in different geographic areas. Other advantages include, of course, reduced labor and preparation time in the kitchen, reduced risk of contamination and—a real plus—a savings on storage space since one carton of wholeaves is equivalent to a carton and a half of regular head romaine, green leaf or red leaf lettuce.

"We also offer stable pricing," David adds. "I don’t think we’ve changed our prices in three years. There may have been some unusual circumstance that caused us to raise it for a short period, perhaps because of the raw material cost of acquiring product outside of what we normally grow. This last winter, when we had all those high prices on leaf lettuce and iceberg, we were able to gut it out and make it through without raising the price. We made a lot of friends by being able to do that."

Both David and Jim foresee continued growth as more and more foodservice operators become acquainted with these advantages.

"Quality is always first, but then the stable price and all of these other benefits are important, too," Jim concludes. "It’s just a matter of us doing our homework and marketing the product to get the word out there. We’ve made a major commitment to do that over the next couple years by attending a lot of shows to demonstrate the product."



David Mills, left, Chef Patrick Finney of the National Culinary Institute, and Jim Mills pose in the Mills Family Farms booth at PMA’s Foodservice Conference, Tours & Expo in mid-July.

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